Speke Resort and Conference Center

Nice spot and quite with lake next door, not bad

The atmosphere, environment and services was superb. Staff were doing a good job, the meals were topnotch. Conducive and perfect

I checked into this hotel at about 3 a.m. My check in seemed to take an eternity after a day of travel and three separate flights. Breakfast is included but for some reason the hotel issues a paper ticket for each day and takes the time to stamp each one for no apparent reason. These slips of paper were collected by either the host or waitstaff on some days, but not all. My luggage was piled onto a golf cart and I embarked to accompany the very pleasant porter to my room which was in a separate building. It faced out into a parking lot and the sliding door didn’t lock. This seems to be a huge security oversight, as there are people who are not staying at the hotel on site. Actually, although there is a huge to-do at the main drive-through entry way with two separate security checks that sometimes include forcing people out of their cars to empty their pockets, it seemed to me perfectly plausible that the place could be stormed from the lake or a boat filled with explosives could be driven into the shoreline and blow the place sky high. I saw no evidence of any security along the shore, and due to the chronic flooding, there is not much space between it and the buildings. Additionally, regarding security, there is a detector at the main hotel building entryway, but no one uses it. Everyone just passes through the open doors. There is no apparent security elsewhere. So, given that there are multiple buildings on the resort campus it does seem a bit like the security is for show to a guest at the hotel. They kindly changed my room the next day to a room with an interior garden view after I complained about the inability to lock the sliding door to the balcony. The room was simple but nice, with a mosquito net over the bed (although it had holes in it (defeating the purpose) which I sewed up with my own thread and needle brought from home). There is shampoo and soap provided, and there is a small mini fridge and a safe for valuables in the room. However, there were no slippers, dressing gowns, sewing kits, etc. that one would expect in a hotel billing itself as a luxury establishment. The gardens are gorgeous and are maintained by women, who also shovel the horse droppings that fall on the roads into the flowerbeds. These are due to people riding through from the riding school next door., which is a part of the resort. Not all the restaurants were open during my lengthy stay. The one by the shoreline is inaccessible due to flooding and I believe it has been closed for years. The shoreline has been flooded for at least four years. mainly ate at the main one. The food was good, but after a week or so I was really tired of it. Some nights I had room service, but I found there wasn’t actually a lot I wanted to eat after a few nights. I tried the banana stew which was fantastic, and served in the restaurant piping hot, but massive and I couldn’t eat even half of it. The vegetable wrap was also good, but after eating it three times, I couldn’t bear

Me and my family went for our holiday in October. The staffs were super friendly and very accommodating. We would like to say special thanks to Martin who checked us in and looked after us. Amazing hospitality!

I would like to thank Mr Martin Kyasa for your exceptional customer service ,we were grateful for your assistance ...keep up the good work